Appointment Statistics

Can’t Make an Appointment?

Please phone our dedicated cancellation line NOW.

01928 842577

During December 2018 patients attended 96.9% of all appointments booked. This meant that 77 appointments were missed, this equates to 12.8 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to December 2018.

Attendance Chart Jan15 to Dec18

Attendance Chart Jan15 to Dec18

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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.

 


 

Prescription Statistics

3816 Prescriptions were issued during December 2018, of which 3536 were issued electronically. (The total figure of 33816 includes 236 for Heath Road Surgery, of which 206 were printed electronically).

Please see the below chart which shows the total amount of prescriptions issued each month from December 2017 to December 2018.

Prescription Requests Dec17 to Dec18

Prescription Requests Dec17 to Dec18