Appointment Statistics

Can’t Make an Appointment?

Please phone our dedicated cancellation line NOW.

01928 842577

During November 2018 patients attended 95.4% of all appointments booked. This meant that 125 appointments were missed, this equates to 21 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to November 2018.

Attendance Chart Jan15 to Nov18

Attendance Chart Jan15 to Nov18

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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.

 


 

Prescription Statistics

3554 Prescriptions were issued during November 2018, of which 3149 were issued electronically. (The total figure of 3515 includes 340 for Heath Road Surgery, of which 317 were printed electronically).

Please see the below chart which shows the total amount of prescriptions issued each month from November 2017 to November 2018.

Prescription Requests Nov17 to Nov18

Prescription Requests Nov17 to Nov18