Can’t Make an Appointment?
Please phone our dedicated cancellation line NOW.
During December 2019, patients attended 94.7% of all appointments booked. This meant that 110 appointments were missed, this equates to 18.3 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to December 2019.
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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.
4220 prescriptions were issued during December 2019, of which 4017 were issued electronically. (The total figure of 4220 includes 257 for Heath Road Surgery, of which 254 were printed electronically).
Please see the below chart which shows the total amount of prescriptions issued each month from December 2019 to December 2019.