Appointment Statistics

Can’t Make an Appointment?

Please phone our dedicated cancellation line NOW.

01928 842577

During September 2019, patients attended 95.1% of all appointments booked. This meant that 59 appointments were missed, this equates to 9.8 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to September 2019.

Attendance Chart Jan 15 to Sept 19

Attendance Chart Jan 15 to Sept 19

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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.



Prescription Statistics

3955 Prescriptions were issued during September 2019, of which 3576 were issued electronically. (The total figure of 3955 includes 249 for Heath Road Surgery, of which 248 were printed electronically).

Please see the below chart which shows the total amount of prescriptions issued each month from September 2018 to September 2019.

Prescriptions Requests Sept 18 to Sept 19

Prescription Requests September 18 to September 19