Appointment Statistics

Can’t Make an Appointment?

Please phone our dedicated cancellation line NOW.

01928 842577

During November 2019, patients attended 95.3% of all appointments booked. This meant that 123 appointments were missed, this equates to 20.5 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to November 2019.

Attendance Chart Jan 15 to Nov 19

Attendance Chart Jan 15 to Nov 19

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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.

 


 

Prescription Statistics

4132 prescriptions were issued during November 2019, of which 3881 were issued electronically. (The total figure of 4132 includes 284 for Heath Road Surgery, of which 276 were printed electronically).

Please see the below chart which shows the total amount of prescriptions issued each month from November 2018 to November 2019.

Prescription Requests November 18 to November 19

Prescription Requests November 18 to November 19