Can’t Make an Appointment?
Please phone our dedicated cancellation line NOW.
During May 2019 patients attended 96.5% of all appointments booked. This meant that 85 appointments were missed, this equates to 14 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to May 2019.
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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.
4539 Prescriptions were issued during May 2019, of which 4007 were issued electronically. (The total figure of 4539 includes 361 for Heath Road Surgery, of which 349 were printed electronically).
Please see the below chart which shows the total amount of prescriptions issued each month from March 2018 to May 2019.