Can’t Make an Appointment?
Please phone our dedicated cancellation line NOW.
During September 2018 patients attended 94.8% of all appointments booked. This meant that 113 appointments were missed, this equates to 20 hours of a GP’s time. Please see the below chart which shows % DNA (missed appointments) rate comparisons from January 2015 to September 2018.
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If you cannot make a booked appointment, please let us know so we can offer your appointment to another patient. You can either call Reception on the main Practice line (01928 566561) OR you can leave a message on our dedicated cancellation line 01928 842577.
3193 Prescriptions were issued during September 2018, of which 2553 were issued electronically. (The total figure of 3193 includes 377 for Heath Road Surgery, of which 289 were printed electronically).
Please see the below chart which shows the total amount of prescriptions issued each month from September 2017 to September 2018.