Complaints, compliments and comments

We want to provide you with the best possible primary health care and we know there is always room for improvement. Please take the time to tell us when we get things right and when you think we could do better.

Often, our staff can deal with any concerns face-to-face, but if you wish to make a formal complaint, please put it in writing, either by filling in one of the forms available from reception or by writing direct to the business manager.

If you have a suggestion on how the practice can better meet your needs, please tell us. Again, you can fill in a form available at reception – or alternatively, just ask to speak to one of the team-leaders or the business manager.